Our Services

Whether you want to refocus on your core business, need to reduce costs, require specialized services to respond to your unique needs and challenges, or are simply looking for a virtual extension of your in-house capabilities, we can help you. We will evaluate your needs and draw up customized solutions specifically for you.

Medical Transcription

We transcribe for single-doctor practices, multi-specialty clinics, and hospitals.

We cover all specialties from Family Medicine to Oncology; all work types from Letters to Operative Reports.

Current customers have significantly reduced their operations cost, expedited insurance pre-certification process and collections.

From day 1, your dictations are assigned to an exclusive team of Transcriptionists, Editors and QAs. That way, they get to know you, your dictating style and your preferences.

Speech Recognition Technology (SRT) Editing

Even your most sophisticated SRT applications cannot guarantee error-free document, thus you need a skilled editor to ensure the highest accuracy of draft documents.

Medical Coding

Quickly convert your accounts receivable to cash. Let our team of certified and experienced coders assist you either by temporary staffing to cut your coding backlog or by long-term engagement.

Medico-Legal Support Services

Review of Records Transcription (for Workers’ Compensation Claims)

Independent Medical Examination Reports (IME)

Agreed Medical Examination Reports (AME)

Psychological Evaluations with Psychodiagnostic Testing

Medical Records Summarization and Indexing

Court Hearing Transcription

Deposition Transcription and Summarization

Other Types of Transcription Services

There are many different ways our transcription services can help you. You can repurpose your content and give your marketing the boost it needs!

Turn your webinar recording, podcasts and videos into a PDF or post as a resource and increase traffic to your site.

Transcripts of recorded meetings can serve as ongoing or future reference.

Convert your transcribed customer feedbacks and reviews into actionable information.

You can have a recorded presentation converted into an eBook.

Voicemail

Interview

Sermon/Preaching

Research/Survey

Conference Podcast

Restaurant Reservations

Infomercials

Customer Feedback/Reviews (Hotels, Restaurants, etc.)

On-site recording and transcription/documentation of seminars, symposia and conferences (local clients only)

Data Entry, Forms Processing and Research

Simple and complex data entry for healthcare facilities, insurance, recruitment, IT, retail, service, and direct marketing companies

Research and/or transfer of information from websites or PDF pages into Excel or Word document

Typing survey questions to an online questionnaire

Web Design, Development & Hosting

Your website is often the first point of contact for your prospective customer. If you are a business with a limited budget, we can design a professional website for you without the high cost.

Medical Transcription Training Click to know more.

 

Front-Office Services

Philippines is the third largest English-speaking country in the world. Our English-proficient staff who are also flexible in dealing with foreign cultures provide highly personalized services in a professional and patient manner.

Customer Care & Technical Support Services

Resolution of billing queries
Order taking
Activation of accounts
Registration of new customers
Recording and resolution of complaints
Application/software support

Telemarketing Services

Sending outbound emails
Responding to inbound emails
Telemarketing
Surveys and polling
Outbound sales
Web chat
Web call-back

Virtual Assistance Services

Manage incoming calls and emails
Schedule events and meetings
Set appointments
Follow up with clients/prospects
Coordinate with your other staff
Research, plan, update contents on your website
Analyze data, enter information into Excel, Word or other programs

 

If your service requirement is not listed above, please contact us. We will evaluate it thoroughly and send you a proposal. Otherwise, please allow us to assist you by making a referral to our industry colleagues.